Following recent news from Santander that they will close their Bridgend branch at 13 Adare Street on 12th May 2026, I have since maintained contact with Santander to seek clarity on what support will remain available for customers locally.
I know this announcement has caused concern for many residents across the Bridgend & Porthcawl constituency, particularly those who rely on in-person banking, including older customers, small businesses, and people who may find it more difficult to access online services. I have raised these concerns directly with Santander and stressed the importance of maintaining accessible, face-to-face provision in our community.
Santander have now confirmed that they will introduce a “Santander Local” service in Bridgend. This will be staffed by a dedicated Community Banker, ensuring customers can continue to access in-person support.
The Community Banker will be available every Tuesday from 19th May, between 9.30am and 5pm, at Comgem, 5 Dunraven Place, Bridgend.
While this is not a replacement for a full-time branch, I welcome this commitment to maintaining a physical presence in Bridgend. I will continue to engage with Santander to ensure that the needs of local people are met and that customers are properly supported during this transition.
You can find more information here: www.santander.co.uk/assets/s3fs-public/AD_documents/MC0745%20-%20223_A.pdf
